Microsoft Copilot Fine-Tuning With Galileo: Turn Copilot Into An HR Expert
This is exciting news: soon you will be able to embed Galileo® into your own version of the Microsoft Copilot with Copilot Fine Tuning and turn your company’s AI agent into an HR, management, and leadership guru.
In this podcast I explain the new Microsoft Copilot Fine-Tuning feature, which lets you build your own customized Copilot, trained in management, leadership, and HR. I also explain the difference between the fine-tuning option and RAG (retrieval augmented generation), the way the Copilot and other agents access typical corporate documents and data.
To my knowledge this unique feature is only available in the Microsoft Copilot, and the company is highlighting many unique use-cases. In the case of HR, management, pay, leadership, performance management, and other HR-related topics, the Galileo fine tuning turns the Copilot into a world-class HR consultant, advisor, and educator.
Stay tuned for more information on this exciting product direction and click here to watch the demonstration released at Microsoft Ignite this week.
If you would like to be one of our early customers for Galileo for Microsoft Copilot, please register here.
More Information
The Josh Bersin Company Partners with Microsoft on Copilot Tuning for HR Experts (article)
Fine-Tuning vs. RAG Video Explanation
Gen AI Is Going Mainstream: Here’s What’s Coming Next
Galileo: The World’s Trusted Agent for Everything HR
Chapters
(00:00:00) - Microsoft Copilot: Fine Tuning the AI Agent
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10:22
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10:22
Jacqui Canney, ServiceNow CHRO, Demystifies AI Transformation
I’m excited to publish my recent discussion with Jacqui Canney, CHRO of ServiceNow (previously CHRO of Walmart & WPP).
Jacqui describes her career and her vital role as Chief People and AI Enablement Officer at one of the fastest growing enterprise software companies in the world, and also explains her mission to enable AI for more than 3 million of ServiceNow’s customers.
Jacqui also describes how their HR team developed more than 1,000 HR use-cases and later refined these to 27 by building a rubric to evaluate AI opportunities.
This is an inspirational conversation which will help you understand the role of the CHRO in AI transformation and the AI Playbook you can follow in your own company’s journey.
Like this podcast? Rate us on Spotify or Apple or YouTube.
Additional Information
The Pivotal Role Of Chief HR Officer in AI Transformations
CHRO Insights: Understanding The Path to the CHRO
How To Make AI Work For People: ServiceNow AI Playbook
Introducing Galileo for Managers, The Leadership Guru At Your Fingertips
Chapters
(00:00:00) - ServiceNow's HR Event(00:00:16) - In the Elevator With Accenture's Leaders(00:05:17) - What's It Like Working With Bill McGovern?(00:07:26) - Bill Gates on the People Pact(00:08:57) - ServiceNow Chief AI Transformation Officer's Role(00:11:17) - ServiceNow's AI Enablement and Learning(00:15:37) - How to Upskill your People Operations Team with AI(00:17:54) - WSJDLive: The Future of HR with AI(00:21:38) - What We Need in HR: Super Agents(00:23:03) - Six Big Things Businesses Are Taking Advantage of AI(00:25:20) - What Advice Do HR Leaders Have For AI?(00:29:16) - What HR professionals need to do to stay ahead in the AI world(00:31:55) - A Year in the Life of ServiceNow
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32:33
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32:33
Digital Twins, AI-Native Learning, And Coaching All Collide!
This week I tell you about how the new world of corporate learning has rapidly evolved, and how AI-native learning, digital twins, and coaching all come together. It feels like a tornado has begun and all these standalone technologies are colliding, giving you the most exciting new business and career opportunity for L&D in many decades.
And for vendors and investors, I explain why I believe this is the trillion dollar opportunity of the decade.
I hope you learn a lot from this podcast and get your hands on the Galileo Suite to get started.
Like this podcast? Rate us on Spotify or Apple or YouTube.
Additional Information
2025 Market Trends Webcast Replay (with promo code for Galileo at end)
The AI-Native Corporate Learning Revolution (research)
Arriving Now….. The Digital Twin.
Gen AI Is Going Mainstream: Here’s What’s Coming Next
Chapters
(00:00:00) - Digital twins and the revolution in corporate learning(00:01:06) - Learning in the Age of AI(00:07:39) - The Digital Twin: The Learning Industry(00:13:19) - Rolls Royce: The Digital Learning Challenge
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21:29
Chili Piper Builds Remote-Work Culture And AI Skills Across 36 Countries
Hallie Condon, Chief People Officer at Chili Piper explores how the company uses AI to optimize employee experience in a fully remote, global environment.
Hallie shares how Chili Piper empowers its workforce across 36 countries by intentionally building culture, leveraging automation, and fostering transparency through innovative decision-making processes. The conversation delves into the company’s unique approach to onboarding, offboarding, and continuous feedback, as well as their commitment to democratizing input and encouraging experimentation. Hallie also discusses Chili Piper’s focus on AI enablement, including launching an AI stipend and developing internal tools to streamline HR operations.
Like this podcast? Rate us on Spotify or Apple or YouTube.
Additional Information
Culture Always Wins (Video)
Gen AI Is Going Mainstream: Here’s What’s Coming Next
The Big Reset Playbook: Organizational Culture & Performance
Galileo: The World’s Trusted Agent for Everything HR
Chapters
(00:00:04) - What Works: Cultivating a Remote Culture(00:00:49) - How It Works: Chili Piper's Remote Workforce(00:03:53) - Hibob and Automation: How Did That Implementation Go?(00:05:34) - HRS and HR Workflows Automated with HIBOP(00:09:16) - The Decision Memo Process(00:12:57) - Thrive: The Decision Memo(00:14:40) - Piper Jaffray on AI & HR Systems(00:19:42) - A Day in the Life: Best Practices(00:21:02) - What Works For Your Company?
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21:56
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21:56
Gen AI Is Going Mainstream: Here’s What’s Coming Next
After 60,000+ miles of travel and meeting with hundreds of companies, I’m here to share what I’ve learned. The simple message is that Gen AI has now gone mainstream, yet many companies are thinking about this in different ways. The current state is what we call “Stage 1 AI” focused on individual productivity, but more advanced AI solutions are coming.
Here is my discussion of where we are and what’s coming next, and we look forward to sharing much more (and our AI Agent Blueprint) in the coming weeks.
Like this podcast? Rate us on Spotify or Apple or YouTube.
Additional Information
Gen AI Is Going Mainstream: Here’s What’s Coming Next (and Wharton survey)
AI and HR Trends for 2026: Webinar
BBC Finds That 45% of AI Queries Produce Erroneous Answers
AI: Not Always Right, But Seldom In Doubt (podcast)
Galileo: The World’s Trusted Agent for Everything HR
Chapters
(00:00:00) - A Year in the Life of HR and AI(00:00:32) - The AI adoption and maturity of business(00:07:47) - The Need for Multifunctional AI(00:12:27) - Can we Build an AI-based HR System?(00:14:16) - The role of the builder in the multifunctional world(00:15:35) - Fear of AI in the Workforce(00:17:54) - Will Your Jobs Be Eliminated?(00:23:24) - On Job displacement and the future of AI(00:24:55) - The Super Manager Webinar