Microsoft Teams Insider

• Inside Gong’s AI Microsoft Teams Integration

  Patrick Burke from Gong shares insights on how they are using AI to maximise RevOps and how they use Numonix TRaaS to pull insights from Microsoft Teams meetings.Gong's evolution into a revenue AI platform,  how it helps sales teams improve performance by integrating insights directly into CRM systems.Integrations with platforms like Microsoft Teams, Salesforce, and HubSpot allow seamless data gathering and analysis to refine and support data-driven sales strategies.Media capture and compliance capabilities enabled by Gong's partnership with Numonix, ensuring secure and efficient use of call data for business insights.Patrick offers a glimpse into the future of AI in sales, including potential chat centric integrations Thanks to Patrick Burke for sharing his expertise and to Numonix for sponsoring this insightful discussion.

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• Rolling Out 200 Teams Rooms globally in 90 Days and driving savings at SCOR

  Tom Arbuthnot talks with Reto Schadegg, Global IT Infrastructure Manager at SCOR, about how they rolled out 200 Microsoft Teams Rooms across 35 countries in just 90 days.SCOR's delivered a rapid global deployment by leveraging prior standardization and planning.Neat Bar Pro was selected after hands-on testing, becoming the core device for most rooms.The rollout achieved a 40% reduction in operational costs and six-figure savings overall.A streamlined support model now manages 200 rooms with just 1.5 FTEs on second-line support.SCOR's shift to Teams Phone continues, aiming to phase out desk phones and reduce telecom costs.Thanks to Neat, this episode's sponsor, for their continued support and for helping to make content like this possible

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• Compliance Recording in Microsoft Teams: What It Really Takes and How to Choose

  Tom Arbuthnot chats with Michael Levy, CEO of Numonix, about what it really takes to deliver compliance-grade recording in Microsoft Teams.Compliance recording is centrally managed, encrypted, and built to meet regulations like GDPR and MiFID II.Microsoft certification requires rigorous audits, financial commitment, and ongoing platform alignment.Vendors must continuously adapt to Teams updates to maintain compatibility and compliance.Numonix powers advanced features like filtered recording, native Teams app support, and AI integration.Thanks for listening to this deep dive into compliance recording and how it’s evolving with Microsoft Teams.

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• Microsoft Teams Update - April 2025

  Microsoft Teams Monthly Update - April 2025Teams clients older than 90 days will be blocked​General Channel is back​Detect sensitive content screen shared in meetings​Share PowerPoint control with all presenters​New Unify Contact Center to Microsoft Teams Integration model​Enforcement of Teams Phone license checks for Extend Contact Centres and Attendant Consoles​M365 Copilot Chat will be pinned by default in Teams and Outlook​Teams Devices Updates​Roadmap Watch​Thanks to Neat, this month's benefactor, for your support of Empowering.Cloud and the community.Note that this is an audio-only version of the update, so if you would like to see the accompanying slides, please watch the video version on Empowering.Cloud

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• Bookable Desks in Microsoft Teams Explained

  Tom Arbuthnot is joined by Microsoft’s Evie Grimshaw to dive into bookable desks in Microsoft Teams and how they fit into the broader solution with Microsoft Places.Bookable desks work with existing Teams devices and software—no new hardware or installs are needed.Bookable desks supports end-to-end booking, from remote reservations to automatic in-office check-ins.Employees maintain control over location visibility with flexible opt-in privacy settings.Admins get actionable insights into desk usage via integrated analytics in Teams and Places.Upcoming updates will expand desk booking options and enhance intelligent peripheral mapping for admins.Thanks to Pure IP, this episode's sponsor, for their continued support and for helping to make content like this possible

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