The Post Shift Podcast with Shawn Soole

DOWNLOAD Business Clarity Workbook - https://www.soolehospitality.com/free-resources-1/business-clarity-workbookWelcome back to the Post Shift Podcast! I'm bringing back the Tuesday episodes, the Post Shift Shots, to offer more insights that don't always fit into my interviews. My goal is to provide clarity and motivation to the community, focusing on personal development and a positive thinking mindset for success.

In this episode, Shawn Soole sits down with Sean Finter — operator, trainer, and mastermind behind some of North America’s most respected hospitality playbooks. From frontline execution to strategic leadership, Sean breaks down how to build systems, culture, and habits that help teams scale without losing soul.🧠 What You’ll Learn• Sean’s journey from bartending and FOH leadership into building playbooks that transform teams• How systems, rituals, and repeatable frameworks reduce chaos and drive consistency• The difference between compliance and ownership — and how to foster accountability• Practical tools for coaching, KPIs, training cycles, and team psychology• Live Q&A: real-world problem solving, service scenarios, and legacy thinking⏱ Timestamp Highlights (Approximate)• 00:02:45 – Sean’s origin story: from bar shifts to leadership frameworks• 00:14:30 – What makes a playbook work: clarity, simplicity, adoption• 00:28:15 – Coaching teams: accountability, standards, and culture velocity• 00:42:50 – Live Q&A: service challenges, scaling teams, and keeping morale strong• 00:57:00+ – Leadership habits: vision, structure, and servant leadership in action🎯 Who It’s ForHospitality leaders, general managers, beverage directors, trainers, and operators who want to move from reactive management to proactive, scalable culture systems — building hospitality that works no matter the floor plan.✅ If You Loved This Episode• Hit Like• Subscribe and tap the 🔔 to stay up to date with weekly strategy sessions• Drop your favorite Sean Finter insight or service question in the comments• Share with your team or anyone building culture from the ground up

In this episode, Shawn Soole sits down with chef-entrepreneur and hospitality operator Calen McNeil, founder of Zambris and Big Wheel Burger. Calen breaks down how he’s built loyal teams and passionate communities around two distinctly local brands — one rooted in elevated comfort and community dining (Zambris), and the other in iconic burgers with personality (Big Wheel Burger). This conversation bridges operational strategy, culture building, and creative hospitality that resonates beyond the plate.🧠 What You’ll Learn• Calen’s journey from first shifts to building two beloved hospitality brands focused on people first.• The culture and DNA behind Zambris — how atmosphere, approachability, and intentional design create memorable guest experiences.• Why Big Wheel Burger works as both local favourite and community hub — blending great food with genuine hospitality.• How team culture, leadership style, and communication drive employee retention and guest loyalty.• Live Q&A: managing growth, balancing creativity with consistency, and keeping hospitality human at scale.⏱ Timestamp Highlights (Approximate)• 00:02:30 – Calen’s early hospitality roots and the vision behind his brands• 00:14:00 – Building culture at Zambris: craft, community, and experience• 00:28:15 – The story of Big Wheel Burger: personality, consistency, and local love• 00:42:00 – Live Q&A: scaling teams, operational clarity, and creative growth• 00:56:45+ – What’s next: new ideas, community engagement, and future plans🎯 Who It’s ForRestaurant owners, operators, chefs, beverage directors, and hospitality leaders who care about building brands rooted in culture, connection, and community — not just menus and margins.✅ If You Loved This Episode• Tap Like• Subscribe and hit the 🔔 to stay locked into more hospitality strategy & culture talks• Drop your favourite Calen insight or question in the comments• Share this with your team, your chef friends, or anyone building communities through food and drink

In this special seminar recorded live at Portland Cocktail Week, Shawn Soole delivers one of his most personal and impactful talks: Turn & Burn to Build & Belong — a deep dive into the culture of hospitality, the burnout cycle, and how operators and bartenders can reclaim purpose, connection, and long-term belonging in this industry.Drawing from decades of experience behind the bar, in management trenches, and in mentorship roles, Shawn breaks down how the industry got here, what needs to change, and how teams can build workplaces people want to stay in.SLIDE DECK AND DOWNLOADABLE RESOURCES - https://www.proof-and-practice.com/pdxcw-from-turn-burn-to-build-belong/seminar-deck🧠 What You’ll Learn• Why “turn & burn” culture became the norm — and why it’s no longer sustainable• How to build belonging, identity, and community inside your venue• Systems, training, and culture frameworks that reduce turnover and increase engagement• What real leadership looks like in 2025: clarity, accountability, and daily habits• How operators can create workplaces where people grow instead of grind• Live Q&A insights from attendees at Portland Cocktail Week⏱ Timestamp Highlights (Approximate)• 00:02:15 – Opening: the reality of “turn & burn” and its impact on teams• 00:11:40 – The psychology of belonging: why people stay (or leave)• 00:24:00 – Building systems that support culture, not replace it• 00:37:20 – Leadership in practice: accountability without intimidation• 00:52:10 – Q&A: retention strategies, communication habits, and operator pitfalls• 01:03:00+ – Closing: why belonging is the future of hospitality🎯 Who It’s ForBar managers, operators, owners, bartenders, educators, and hospitality leaders who want to build teams that stay, grow, and belong — not just survive the shift.✅ If This Seminar Resonated With You• Hit Like• Subscribe and tap the 🔔 for more leadership, culture, and operations conversations• Leave a comment with your biggest takeaway or how your venue is tackling culture• Share this with your team, management group, or anyone building hospitality from the inside out

In this episode, host Shawn Soole sits down with longtime industry veteran John Gakuru — a globally seasoned bar professional, brand strategist, and now founder of Coruscent Co.. John brings decades of experience across continents, from managing classic cocktail venues in London to shaping global spirits distribution and now advising on some of the most forward-looking spirits and hospitality projects worldwide. 🧠 What You’ll Learn• John’s journey through multiple continents — from bartending and bar management in London during the early cocktail-renaissance days, to global brand ambassadorships and trade marketing roles across Australia, Europe, and the US. • Why he believes bars are “safe spaces” — social places that no algorithm or app can replicate, and his vision for hospitality rooted in authenticity, culture, and human connection. • The founding and mission behind Coruscent Co.: building brand strategies, global events, and international trade relationships that honor people, place, and product.• His role on the board of Tales of the Cocktail Foundation and how initiatives like “Beyond the Bar” aim to support well-being, education, and inclusion for hospitality professionals worldwide. • Live Q&A: insights on global brand strategy, navigating multiple markets, supporting mental health in hospitality, and what it means to build spaces (and brands) with integrity and purpose.⏱ Timestamp Highlights (Approximate)• 00:02:45 – Early days: London’s bar scene and the roots of Gakuru’s global hospitality journey• 00:14:00 – Transition from bartending to brand ambassadorship & global trade marketing• 00:28:00 – Launching Coruscent Co.: vision, values, and global brand building• 00:42:00 – Why bars still matter — community, authenticity, and human connection in a digital world• 00:58:00+ – Q&A: wellness in hospitality, cross-continental perspectives, and what’s next on John’s horizon🎯 Who It’s ForHospitality operators, bar owners, brand builders, beverage directors — or anyone interested in understanding how global experience, cultural sensitivity, and strategic thinking can shape the future of hospitality and spirits.✅ If You Loved This Episode• Hit Like• Subscribe and tap the 🔔 to catch more global-minded hospitality conversations• Drop your favorite John insight or a question in the comments• Share this episode with your team, colleagues, or anyone passionate about where the bar world is headed