Valtech Café

In this episode of Valtech Café, we explore how PFA Pension is rethinking digital care journeys, combining automation, data and experience design to reduce friction, accelerate access to treatment and improve outcomes for customers when they need it most.

In this episode of Valtech Café, Denny Pezic (Global Vertical Lead, Mobility) and Norman Palmhof (SVP Growth, Mobility) join us live from MOVE London to explore how the automotive industry can move past legacy silos and deliver truly seamless customer journeys.

From AI, data and integration challenges to the rise of new mobility players, they unpack why customer experience has become the real driver of transformation.

In this episode of Valtech Café, Tizzy Philp is joined by Nils Wollny, CEO of Holoride, to explore how the car is becoming an intelligent, immersive and monetizable experience platform.

As part of a collaborative effort, Valtech and Holoride have developed the AI Audio Travel Assistant — a context-aware, voice-first solution that delivers personalized, hands-free interactions for drivers and passengers. It’s a powerful combination of geospatial intelligence, dynamic data and seamless service integration.

From redefining the boundaries of in-car engagement to unlocking new D2C opportunities for OEMs, this conversation dives into the future of connected mobility — and what it takes to get there.

In this episode, Stephanie Proseilo, Director of Brand & Customer Experience at Fountain Tire, joins Valtech’s Gabriel Laliberté to unpack how her team transformed their B2B experience without waiting for a full ERP rollout.

What does it really take to become a connected manufacturer?
In this 30 minute podcast, Aja Bridgeman from DS Smith shares how the FTSE 100
packaging giant transformed its digital strategy — connecting data, teams, and
technology across more than 30 countries. From siloed operations and duplicated tech
to a unified vision and measurable business impact, Aja walks us through the moments
that mattered.
Together with Mike Maxwell, they explore what it means to deliver a seamless customer
experience, how to shift mindsets across a global organization, and why
experimentation, governance, and ruthless prioritisation were key to driving sustainable
change.