May 12, 2026 | In this episode of The Break Room, Assistant City Manager Reuben Franklin highlights the success of the City of St. Augustine’s second annual Citizens Academy, where 20 residents and business owners received a behind-the-scenes look at city operations, including public safety, mobility planning, budgeting, and volunteer opportunities on city boards. Franklin also provides an update on the city’s ongoing overhaul of its vehicle-for-hire and franchise ordinances, explaining proposed changes aimed at better regulating tour operators, improving safety standards, protecting local businesses, and strengthening enforcement during peak tourism seasons.