Better Every Shift

Major events are coming to a city near you — soon! From the Super Bowl and FIFA events to large-scale festivals and the America 250 celebrations, fire departments across the country are being tapped to run command and manage attendee safety. “It’s exciting and terrorizing at the same time,” Chief Bryan Frieders says of the initial assignment, trying to figure out where to begin. Frieders breaks down the fire service role, namely how command authority is established, communicated and exercised before the first unit arrives. He explains where fire command fits alongside law enforcement, EMS and event organizers, and why unclear roles create operational risk long before crowds gather. Tune in to hear from an expert how to anticipate and mitigate risk.

This episode of the Better Every Shift Podcast is sponsored by L3 Harris. L3Harris is a leading supplier of mission-critical communications systems and equipment for local, state and federal firefighter agencies. We have more than 80 years of experience in public safety and professional communications with over 500 systems now in use around the world. Learn more at L3Harris.com. 

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“Document everything.” It’s advice commonly given in legal, medical and workplace settings — and now the fire service. Tracking fireground exposures, traumatic calls, hazmat incidents and even workplace incivility gives firefighters a reliable record to reference if health, insurance or legal questions arise later. Chief John Oates explains how the IPSDI Exposure Tracker allows firefighters to document the full scope of the job, including the calls they may not think matter at the time. Because the tracker is confidential and not connected to department or federal systems, it serves as a personal record you control. After all, you don’t always know which calls will follow you, but having them documented can make all the difference.

This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

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Several years ago, a trend emerged on social media: Firefighters working out in their turnout gear under the guise of the “train like you play” philosophy. It’s not a bad idea but, as retired firefighter and human performance researcher Annette Zapp explains, some went beyond functional fitness workouts to include more traditional workouts — something like burpees, hardly enjoyable under normal circumstances, now with the extra weight of PPE. Is it even safe? Zapp is digging into the data. But not to worry, she adds: “I can make you really powerful outside your gear.”

Zapp also talks creatine for firefighters, health monitoring tools and technology, and the importance of taking care of “future you” now, with practical advice for how to do just that.

This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore.

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Chief Jason Caughey joins Zam this week to put a cap on 2025 — a reflection on fire service challenges and achievements, plus opportunities for growth in the new year. Tune in to hear their takes on recent hazing controversies, staffing impacts, leadership accountability and other hot topics from the year. Zam and Caughey also share their milestone moments from the year and how they are hoping to get out of their comfort zones in the new year.

This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. This holiday season, listeners receive 10% off now through Dec. 31 with promo code FRP10. Visit TheFireStore.com for Everything but the Truck. 

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The fire chief job is quite simply not what it used to be — it’s a lot MORE. Assistant Chief (ret.) Jo-Ann Lorber details how the fire chief role has expanded over the years, plus the impact of technology, heightened expectations of accountability and transparency, and how to square these new responsibilities amid a culture focused more and more on life-work balance. Lorber underscores the power of delegation and empowering other chief officers to step up and expand their own leadership abilities.

BONUS: Download a checklist based on Lorber’s fire chief’s playbook.

This episode of the Better Every Shift Podcast is sponsored by TheFireStore. Learn more about getting the gear you need at prices you can afford by visiting TheFireStore. This holiday season, listeners receive 10% off now through Dec. 31 with promo code FRP10. Visit TheFireStore.com for Everything but the Truck. 

Enjoying the show? Email [email protected] to share your feedback.