Cisco Podcast Network

Kat is back, and immediately finds a mystery pair of sunglasses to derail us. Ian then somehow turns seeing 11:11 into a segue about emotional intelligence. It’s a chaotic start.

Then we get into what we actually meant to talk about: why emotional intelligence matters at work, and how much of it comes down to self-awareness. Kat brings MBA-class receipts, Ian reflects on how badly young-20s Ian handled feedback, and together they unpack the biases that shape how we lead, hire, and work with other people.

From the halo effect and similarity bias to a live on-air diagnosis of Ian’s fundamental attribution error, this episode is equal parts leadership conversation, workplace reality check, and accidental therapy session.

Spoiler: emotional intelligence won’t solve everything, but it can make you a lot better at your job.

If you liked this, like us, or just enjoy Cisco...check us out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html

The Internet Report examines the April 2 Microsoft 365 service disruption, an Outlook issue aboard Artemis II, and what these events reveal about critical paths within enterprise architecture.
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CHAPTERS 
00:54 Anatomy of the Microsoft 365 Disruption
02:52 What the Failure Pattern Shows
03:41 Mitigation vs. Resolution
04:58 Outlook Issues on Artemis II: Coincidence?
08:11 Takeaways for NetOps
10:18 Outage Trends: By the Numbers 
13:24 Get in Touch 
 For additional insights, check out The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q3_internetreport_q3fy26ep134_podcast 
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Want to get in touch? 
If you have questions, feedback, or guests you would like to see featured on the show, send us a note at [email protected] or follow us on LinkedIn or X.
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ABOUT THE INTERNET REPORT 
This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.  
Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? 
Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. 
Catch all the episodes on your favorite podcast platform:  
- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526  
- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773  
- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report  
- YouTube: https://www.youtube.com/@theinternetreport_official

Ian and THE Sammy Brenner are back, and Sammy has officially negotiated her way into the co-chair seat for this week’s episode. We’re ditching the usual format to get into the nitty-gritty of the "art of the ask." Sammy shares her journey from "begging" to co-hosting, while Ian reflects on his own early-career lessons and the realization that if you don't ask, you simply won't get.

Beyond the banter, we dive deep into the tactical side of career growth. We’re breaking down how to research your worth, why you should never be the first to drop a number, and the secret power of the pause. Whether you’re staring down a new job offer or prepping for a promotion cycle, we’re sharing the strategies—and the stories—to help you stop leaving money on the table.

While we miss Kat this week, you won't want to miss this one. Tune in now!

The Challenge: Service Providers are facing a dual pressure: exploding bandwidth demands from AI/ML workloads and the critical need to reduce cost-per-bit. Traditional hub-and-spoke architectures can no longer keep up.

Francis will pull back the curtain on how Lumen is transforming its metro and long-haul networks using Cisco Routed Optical Networking.

In this session, we will explore:
• Architectural Evolution: Moving from legacy transport to a converged, flat IP+Optical layer.
• Scaling for AI: How Lumen is deploying 400G/800G to support massive Data Center Interconnect (DCI) demands.
• Operational Efficiency: Practical insights on automating multi-layer provisioning to speed up time-to-service.

20 years. One company. Zero shortcuts.
In this episode of Shift Happens, Jeff Edwards sits down with Amy Bahlo who didn’t join Cisco for the brand—she joined for a September start date so she could spend one more summer at a camp that mattered to her. Two decades later, she’s leading one of Cisco’s most strategic global partnerships, driving $80M in co-sell with Microsoft and now scaling that motion globally with Google.

This episode isn’t just about big numbers—it’s about what actually builds a career that lasts.
Amy gets real about the moments that didn’t go her way—and why missing a role she knew was hers became the catalyst for something bigger 💥 rethink setbacks. She shares how owning outcomes, seeking hard feedback, and staying relentlessly coachable became her edge 🚀 grow faster (and smarter). And she breaks down how co-sell and cloud marketplaces are opening entirely new paths to win 🌱 tap into where the real growth is happening.

Her mindset is simple—and powerful: it’s not about the peak, it’s about the rebound.